Membership and Operations Manager

New York, United States Full-time Allows remote

Deadline to apply: March 5, 11:59 EST (US)


You will be responsible for ensuring that the functions of the operations department meet the needs of SumOfUs staff and members around the world, in line with our organisational values, including transparency and anti-oppression.

A bit about us

SumOfUs is a community of people from around the world committed to curbing the growing power of corporations. We want to buy from, work for and invest in companies that respect the environment, treat their workers well and respect democracy. And we’re not afraid to stand up to them when they don’t.
In an age of multinational companies that are bigger and richer than some countries, it can be easy to feel powerless. But there is a chink in their armour. The biggest corporations in the world rely on ordinary people to keep them in business. We are their customers, their employees, and often their investors. When we act together, we can be more powerful than they are. Together, our community of millions act as a global consumer watchdog – running and winning campaigns to hold the biggest companies in the world accountable.

What you'll do as part of our team

  • Ensure community outreach operations are in line with organizational values of non-profit, including transparency and anti-oppression.
  • Oversee relations with global membership, ensuring transparent, timely, and values driven communications.
  • Manage third-party, consultant, and vendor compliance with organizational values.
  • Set agenda for annual retreats and develop policies regarding members’ global travel.
  • Manage audit and financial transparency projects, including due diligence and supervision of grants program.
  • Manage onboarding for new staff in organizational operations processes, values, and culture.


Requirements for the position

Master’s degree in non-profit management, public administration, ethics field or other closely related field and at least 1 year of experience in similar duties in non-profit online community membership environment. Some international and domestic travel required (at least annually).

How to apply

To apply for this position, please use the form below to submit your resume and cover letter.

Further details

Compensation is competitive and will be determined based on a combination of experience, seniority, and the city you live in (for some context: for qualified applicants, this position in New York will pay $93,309.00 per year).

This position will report to the Director of Operations and FInance.

SumOfUs is an equal opportunity employer. It is the policy of SumOfUs to provide equal employment opportunity to all applicants for employment and employees and not to discriminate because of race, color, sex, age, religion, national origin, disability, marital status, personal appearance, veteran status, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, genetic information, or political affiliation. Equal employment opportunities will be provided in employment, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination and all other terms and conditions of employment.

People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; new parents; people with disabilities; and LGBTQ+ people are especially encouraged to apply.